Business English, Professional English, Legal English, Medical English,
Academic English etc.

Online Journal for Teachers


English for Specific Purposes World

ISSN 1682-3257

To receive regular information about new issues:

Subscribe to englisp

Powered by

Home Home    Information    Contents    ESP Encyclopaedia    Resources    Contacts

Tunisian Business Students’ Handling of the Complaint Letter Rhetoric across, Arabic, French and English:

Interdependence Revisited

Mhamdi Faycal


This paper examines Tunisian business students’ LSP writing the complaint letter genre across Modern Standard Arabic (MSA), French and English, the languages assumed to be known by the informants of this study. The general hypothesis that this study tests is that writing the complaint letter genre in MSA and French (L2) might interfere with its writing in English. Responding to a writing task, a group of thirty (30) students majoring in International Trade at the Business School of Tunis (BST) wrote a total of ninety (90) letters of complaints. The results obtained from a discourse-based analysis indicate that writing the genre shows degrees of cross-linguistic influence at the level of the lay out, formality of style and the complain speech act across MSA, French and English. Statements of interdependence can be concluded.

Key words: interdependence hypothesis, EFL business writing, Face Threatening Acts, Politeness

Full text (PDF)



Click to join IATET

Click to join IATET

Click to join MedicalESL

Click to join MedicalESL


Business English is English especially related to international trade.
It is a specialism within English language learning and teaching

Business English Grammar & Vocabulary

Business English  Grammar Lessons

Business English  Vocabulary Lessons -  Business English  Vocabulary and Grammar  ...

BUSINESS ENGLISH  Learning  English  vocabulary and grammar with free  ...

Business English  |

Business English :  Business English  Vocabulary |

Adult Education  English  for  Business  - ESL EFL ESP

Business English Courses

Learning  English  - General &  Business English
BBC Learning  English  | Talking  business
Answer  English  - Executives Courses

Business English  UK

Language Courses, Cultural Awareness Training & Communication  ...

4, 8, and 12-Week  Business English

Business  Executive  English  -  Business English  Course -  Business

Business English  Courses -  Business English  in Canada

Business English  - International Programs - UC San Diego Extension

English  courses UK | Boarding schools UK |  English  schools UK

Teacher Development course - Teaching  Business English

Residential Immersion  Business English  Professional  English

Embassy: Certificate of  Business English

York Associates



HomeHome    Contents    ESP Encyclopaedia    Requirements for Papers    Guidelines for Authors    Editors    History

free counters


Copyright 2002-2012 TransEarl Co. Ltd. All Rights Reserved.